Directorate General for Information Technology

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Director General: Ebe Bultrini

Deputy Director General: Giuseppe Zingrillo
Number of employees: 604

IT Development Directorate

The Directorate is responsible for designing, implementing and upgrading the IT applications and infrastructures supporting the activities of the Bank and of the ESCB, in accordance with users' needs. In this respect:

  • it channels the demand for innovation regarding IT services;
  • it designs, implements and maintains the Bank's IT applications and document management systems and, in compliance with functional requirements, identifies possible quality and service solutions;
  • it designs, implements and oversees the development of the Bank's infrastructures relating to computing, networks, security, and support to corporate communication, as well as IT solutions for end users.
  • it manages the acceptance tests for IT applications and infrastructures and their release to production.
  • it provides last-resort specialist support to prevent and solve any malfunction of IT infrastructures or applications;
  • it oversees IT security in new IT development project by carrying out risk analysis, identifying technical mitigation measures, and verifying their implementation before the release to production.

It helps to coordinate and provides organizational support to the activities of the Interbank Convention on Automation (CIPA).

In compliance with the relevant regulations, the Directorate may outsource some of its activities.

Number of employees: 289

Head: 

IT Operations Directorate

The Directorate ensures the provision of IT services to support the activities of the Bank and of the ESCB, in compliance with the quality and business continuity requirements agreed with the users. In this respect:

  • it is in charge of the release to production, maintenance and management of the Bank's computing, network and security infrastructures;
  • it manages the Bank's software assets and is responsible for maintaining IT applications and databases and developing emergency procedures;
  • it coordinates the processes for rollout and modifications of IT assets;
  • it provides last-resort specialist support to prevent and solve any malfunction of IT infrastructures or applications; it is responsible for the quality control of the services provided;
  • it carries out security tests on the applications and infrastructure in use, proposes risk mitigation plans, and coordinates the response to security incidents.

It manages and is responsible for certain processes classified as critical for the Bank's business continuity, including in cooperation with the IT Development Directorate.

In compliance with the relevant regulations, the Directorate may outsource some of its activities.

Number of employees: 212

Head:

IT Planning directorate

The Directorate carries out activities that cut across the Directorate General for Information Technology and relate to the Bank of Italy's IT architecture, operational and financial planning, cybersecurity, and secretarial support. In this respect:

  • it prepares a portfolio of initiatives to be carried out and plans and monitors their implementation;
  • it manages the activities connected with the budget, expenditure and contracts;
  • it acts as a focal point for coordinating the information available regarding the management of operational risks and the integration of IT security processes;
  • it takes the necessary measures to prevent and counter cyber-risk;
  • it conducts research on advanced technologies and develops experimental IT solutions;
  • it serves as technical secretariat to the Directorate General in international and ESCB fora.

Number of employees: 102

Head: