The Directorate is responsible for designing, implementing and upgrading the IT applications and infrastructures supporting the activities of the Bank and of the ESCB, in accordance with users' needs. In this respect:
- it channels the demand for innovation regarding IT services;
- it designs, implements and maintains the Bank's IT applications and document management systems and, in compliance with functional requirements, identifies possible quality and service solutions;
- it designs, implements and oversees the development of the Bank's infrastructures relating to computing, networks, security, and support to corporate communication, as well as IT solutions for end users.
- it manages the acceptance tests for IT applications and infrastructures and their release to production.
- it provides last-resort specialist support to prevent and solve any malfunction of IT infrastructures or applications;
- it oversees IT security in new IT development project by carrying out risk analysis, identifying technical mitigation measures, and verifying their implementation before the release to production.
It helps to coordinate and provides organizational support to the activities of the Interbank Convention on Automation (CIPA).
It is responsible for the Bank's certification service for public keys.
In compliance with the relevant regulations, the Directorate may outsource some of its activities.
Number of employees: 318
Head: