Information and communication technologies play a central role in the routine activities of the general public, businesses, and public and private institutions.
Widespread digitization of the financial sector has a direct bearing on all operators and their supporting infrastructures, the means by which financial services are distributed and accessed, and on user habits.
Digitization also makes the financial system and its users more exposed to cyber risk, as it increases the likelihood of mere accidents, errors and malfunctions, but also of system abuse, fraud attempts and cyberattacks, all of which can have adverse effects on the proper functioning of the system.
Banca d'Italia and the other sector authorities are committed to ensuring that financial system services are available, function properly and are secure, even where these types of risks are present.
