Opening hours to the general public
- Monday to Friday - 8.15 am to 1.30 pm
- Half holidays (30 May, 14 August, 24 and 31 December) - 8.15 am to 11.15 am.
The Branches are closed on Saturdays and Sundays and on 1 and 6 January, Easter Monday, 25 April, 1 May, 2 June, 15 August, 1 November, 8, 25 and 26 December.
Contact us
Via Pretoria, 175 - 85100 (map)
Tel. +39 0971 377611 - Fax +39 0971 22193
email: potenza.segreteria@bancaditalia.it
PEC: potenza@pec.bancaditalia.it (this address only receives messages from certified email addresses 'Posta Elettronica Certificata' - PEC)
The Potenza Branch provides the services listed below.
The Branch collaborates with the Bari Branch in the supervision of banking and financial intermediaries operating mainly at a local level.
Number of employees
13
Branch manager
Gennaro Sansone
Services
Issue and payment of BI cashier's cheques
The service allows you to have Banca d'Italia cashier's cheques issued or to cash them in. A cashier's cheque is an instrument issued by Banca d'Italia at the customer's request and it has the same status as a banker's draft or postal money order. Many Banca d'Italia cashier's cheques are issued at the request of the State Revenue Agency to refund income or other tax credits.
Exchange of banknotes and coins
The service will replace damaged euro banknotes and coins and change euro banknotes and coins for different denominations.
Checking suspected counterfeit notes
Anyone who has doubts about the authenticity of a banknote in their possession should not attempt to spend it because they would be committing a crime. The service makes it possible find out if banknotes are counterfeit; if they are genuine, the person handing it in will be reimbursed.
Access to the data of the Interbank Register of Bad Cheques and Payment Cards (CAI)
The service allows you to check any data on you held in its database, makes it possible to monitor the regular circulation of bank and post office cheques and payment cards, and to request clarifications on how the Register works. The service is free of charge.
Access to Central Credit Register data
The service allows you to see any data registered in your name in Banca d'Italia's Central Credit Register. The service is free of charge. The Central Credit Register (CR) is an information system that collects the data supplied by banks and financial companies (intermediaries) on loans granted and guarantees issued to their customers (households and firms).
Submitting complaints
By submitting a complaint to Banca d'Italia, customers can report behaviours on the part of banks and financial intermediaries that they deem to be irregular or wrong, or report irregularities in the information held in the Central Credit Register (CR) or in the Interbank Register of Bad Cheques and Payment Cards (CAI).
Appeal to the Banking and Financial Ombudsman
The Banking and Financial Ombudsman (ABF) is an alternative dispute resolution system for customer complaints about banks and other financial intermediaries. It is an independent and impartial organization, with regional panels located in Bari, Bologna, Milan, Naples, Palermo, Rome and Turin.
