Apertura al pubblico
- dal lunedì al venerdì dalle 8.15 alle 13.30
- giorni semifestivi (14 agosto, 7 dicembre, 24 e 31 dicembre) dalle 8.15 alle 11.15.
Le Filiali rimangono chiuse in occasione delle festività del 1° e 6 gennaio, Lunedì dell'Angelo, 25 aprile, 1° maggio, 2 giugno, 15 agosto, 1° novembre, 8 dicembre, 25 e 26 dicembre.
Sede e contatti
Via Cordusio, 5 - 20123 (mappa)
tel. 02 724241 fax 02 72424437
e-mail: milano.segreteria@bancaditalia.it
PEC: milano@pec.bancaditalia.it (abilitata a ricevere messaggi solo da caselle di Posta Elettronica Certificata - PEC)
Presso la Filiale di Milano opera la segreteria tecnica del Collegio di Milano dell'Arbitro Bancario Finanziario; per informazioni è possibile consultare il sito www.arbitrobancariofinanziario.it.
La Filiale di Milano offre i servizi elencati di seguito.
La Filiale esercita, con la collaborazione della Filiale di Brescia, l'attività di vigilanza su intermediari bancari e finanziari, attivi in ambito prevalentemente locale, con sede nella regione Lombardia.
La Filiale svolge anche attività di valutazione del merito di credito delle imprese non finanziarie (In-house Credit Assessment System, o ICAS).
Numero addetti
235
Responsabile
- Giorgio Gobbipdf 172.0 KB Data Pubblicazione::01 febbraio 2021
Services
Issue and payment of BI cashier's cheques
The service allows you to have Banca d'Italia cashier's cheques issued or to cash them in. A cashier's cheque is an instrument issued by Banca d'Italia at the customer's request and it has the same status as a banker's draft or postal money order. Many Banca d'Italia cashier's cheques are issued at the request of the State Revenue Agency to refund income or other tax credits.
Checking suspected counterfeit notes
Anyone who has doubts about the authenticity of a banknote in their possession should not attempt to spend it because they would be committing a crime. The service makes it possible find out if banknotes are counterfeit; if they are genuine, the person handing it in will be reimbursed.
Exchange of banknotes and coins
The service will replace damaged euro banknotes and coins and change euro banknotes and coins for different denominations.
Access to the data of the Interbank Register of Bad Cheques and Payment Cards (CAI)
The service allows you to check any data on you held in its database, makes it possible to monitor the regular circulation of bank and post office cheques and payment cards, and to request clarifications on how the Register works. The service is free of charge.
Access to Central Credit Register data
The service allows you to see any data registered in your name in Banca d'Italia's Central Credit Register. The service is free of charge. The Central Credit Register (CR) is an information system that collects the data supplied by banks and financial companies (intermediaries) on loans granted and guarantees issued to their customers (households and firms).
Submitting complaints
By submitting a complaint to Banca d'Italia, customers can report behaviours on the part of banks and financial intermediaries that they deem to be irregular or wrong, or report irregularities in the information held in the Central Credit Register (CR) or in the Interbank Register of Bad Cheques and Payment Cards (CAI).
Appeal to the Banking and Financial Ombudsman
The Banking and Financial Ombudsman (ABF) is an alternative dispute resolution system for customer complaints about banks and other financial intermediaries. It is an independent and impartial organization, with regional panels located in Bari, Bologna, Milan, Naples, Palermo, Rome and Turin.
The Historical Archives
The service allows users to consult documents in the Historical Archives at Banca d'Italia's Headquarters and branches. Itis free of charge. Users can consult the textual records archive, the photographic archive and the multimedia archive.
