The report on the activities of the Banking and Financial Ombudsman (Arbitro Bancario Finanziario, ABF) is prepared and published by the Bank of Italy according to the Provisions for out of court dispute resolution relating to banking and financial operations and services. The report gives an account of the work done during the year by the decision-making body and by the out of court resolution system overall.
Latest publications
- The Banking and Financial Ombudsman Annual Report for 2022 Publish date:6 July 2023
- The Banking and Financial Ombudsman Annual Report for 2021 Publish date:11 July 2022
- The Banking and Financial Ombudsman Annual Report for 2020 Publish date:19 July 2021
- The Banking and Financial Ombudsman Annual Report for 2019 Publish date:8 July 2020
- The Banking and Financial Ombudsman Annual Report for 2018 Publish date:25 February 2020
