No. 946 - Embracing the digital transition: the adoption of cloud computing and AI by Italian firms
This paper examines the adoption of advanced digital technologies - cloud computing and artificial intelligence (AI) - by Italian firms, using data from surveys conducted Banca d'Italia. The analysis illustrates the diffusion of these technologies, focusing on the characteristics of the firms that adopted them early on. It also explores the motivations behind their adoption and the expected effects on business activity, particularly with regard to employment.
The use of digital technologies is expanding rapidly, especially among larger firms, those with a stronger propensity for innovation, and those with more robust management practices. Overall, firms expect generative AI to reorganize employee tasks, while expectations of a reduction in employment remain limited.
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