This work documents the extent to which generative artificial intelligence (AI) is used and trusted, and its perceived impact on the job market in Italy using data from the Bank of Italy's Conjunctural Survey on Italian Households for the period between August and September 2024.
About a quarter of the respondents to the survey had used generative AI tools in the 12 months prior to the interview. Usage was more frequent among men, young people and workers of the information and communication, education, and professional and scientific activities sectors. The expectation that this technology will increase their productivity or provide them with new job opportunities is more widespread among young workers and those in the information and communication sector.
