The paper analyses the data collected by the Survey on the Digitalization of Local Administrations (IDAL) conducted by the Bank of Italy in 2023. The survey recognized the state of digitalization of local government entities at the end of 2022 and the progress recorded in the previous two years, describing the differences between types of administrations and geographical areas. The data can provide a reference point for assessing the effectiveness of the implementation of the National Recovery and Resilience Plan.
During the years 2020-22, there was an acceleration of digitalization in local governments, both through a greater diffusion of infrastructures and platforms that allow access to digital services and thanks to the increase in investments in new technologies. The level of digitalization was higher in all the regions and in the larger municipalities, as well as in services dedicated to businesses compared with those for households. The differences between macro-geographical areas were less significant.
