Over the last thirty years, the cooperation between banks and insurance companies (bancassurance) has increased significantly, as both parties pursued higher and more diversified returns. This study empirically examines whether there is a potential relationship between the intensity of capital shares and commercial relationships in bancassurance and the number of disputes related to credit protection insurance products linked to loans.
Our analysis shows that a greater intensity in the linkage between banks and insurance companies does not affect the number of disputes or their outcome. Similarly, when the impact of disputes on the intensity of integration between banks and insurance companies is analyzed to account for possible causal identification problems, no significant impact is found.
