Reorganization of tasks assigned to Banca d'Italia's branches for the supervision of intermediaries and the management of complaints

20 February 2026

Banca d'Italia has undertaken a comprehensive reorganization and strengthening of the institutional functions performed by its branches.

As of 23 February, there will be changes to the allocation of responsibilities relating to supervised intermediaries in the areas of prudential supervision, anti-money laundering supervision, and the handling of complaints.

Under the new model, supervisory responsibilities will be either decentralized to Banca d'Italia's branches or centralized within the Head Office departments, on a case by case basis, with specific operational tasks assigned to the branches.

Supervised intermediaries may consult the revised allocation of responsibilities and review the detailed changes on Banca d'Italia's website, in the section 'Banking and Financial Supervision' (subsection Supervisory Registers and Lists), at the following link:
https://infostat.bancaditalia.it/GIAVAInquiry-public/ng/.

Further updates on the responsibilities of the branches - including those relating to customer protection supervision - will be communicated in due course.