FinTech - financial innovation in the credit, payments, and financial investment sector - arrives on the market for credit, payment services and technologies supporting banking and financial services; it changes the structure of the financial markets for the entry of technological start-ups, Big Tech and social media, calling for a strategic response from the companies already there.

Every two years, the Bank of Italy conducts a fact-finding survey of a sample of financial intermediaries selected as representative of Italy's financial system in order to measure the level of adoption of technological innovations applied to financial services.

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