The new Banking and Financial Ombudsman website is online with updated graphics, structure and content. Readers can visit the internet site on their desktop, tablet or smartphone.
The new website provides visitors with easier and faster access to more information about the Ombudsman, how it works, the latest news and the decisions of its panels. Information has been reorganized using an updated and expanded system and can be accessed through the new search engine.
The new website describes clearly how to lodge a complaint with the Banking and Financial Ombudsman. It is very simple to file a complaint and there is no need for legal assistance. You can just fill in a form available online and decisions are reached quickly. The process costs €20, which will be refunded if the complaint is found valid, even if only in part.
Enjoy your visit!
