RagusaTerritorial Service Unit managed by the Catania Branch

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Opening hours to the general public

  • Monday to Friday - 8.15 am to 1.30 pm
  • Half holidays (14 August, 29 August, 24 and 31 December) - 8.15 am to 11.15 am.

The Branches are closed on Saturdays and Sundays and on 1 and 6 January, Easter Monday, 25 April, 1 May, 2 June, 15 August, 1 November, 8, 25 and 26 December.

Contact us

Piazza Matteotti, 11 - 97100 (map)
tel. +39 0932 221111 fax +39 0932 228910
catania@pec.bancaditalia.it (certified electronic mail)

The Ragusa unit provides the below listed services.


State Treasury information services

At the territorial service units, payment beneficiaries or their legal representatives may obtain information on orders paid or to be paid. The request must specify the elements needed to identify the order (the issuing government body, the number of the payment order, the budget item, the date of issue and the amount, personal data and tax code of the beneficiary).

Interbank Register of Bad Cheques and Payment Cards

The Register enables you to check the data on you in its database, makes possible the monitoring of the regular circulation of bank and post office cheques and payment cards, and provides clarifications regarding the operation of the Register. The service is free of charge.

Central Credit Register

The Central Credit Register is an information system operated by the Bank of Italy that collects the data supplied by banks and financial companies on the credit they grant to their customers.

Complaints concerning banking and financial services

By submitting a complaint to the Bank of Italy, the customer can report behaviors by the banks or financial intermediaries that he or she deems irregular or wrong. The complaints are a very important source of information allowing the Bank of Italy to perform its Supervisory Function. Pursuant to Law no. 241 of 1990, the submission of a complaint does not start an administrative procedure.

Appeal to the Banking and Financial Ombudsman

The Banking and Financial Ombudsman (ABF) is an alternative dispute resolution system for customer complaints about banks and other financial intermediaries. There are seven regional boards, located in Bari, Bologna, Milan, Naples, Palermo, Rome and Turin.

The Historical Archives

The service enables users to consult documents in the Historical Archives at the Bank of Italy’s Headquarters and branches.